Reference

Understand the Rules Before You Start

These legal terms set out how dian4 operates, who can open an account, and what applies when you access our lobby from Indonesia. Availability depends on local law and is only valid where local regulations permit access.

Jurisdiction-dependent accessAccount eligibility rulesDANA, OVO, GoPay payment termsIndonesian region coveragePolicy contact available

Explore the Lobby Read FAQ

How Our Legal Terms Apply to You

dian4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to dian4 and its lobby — slots, live casino tables, and sportsbook markets — is subject to the laws of your local jurisdiction. We do not extend access to regions where online gaming is restricted under applicable law. If you are in Indonesia, it is

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your responsibility to confirm that accessing our platform aligns with local regulations before opening an account or making a deposit. When you use DANA, OVO, or GoPay to fund your account, you acknowledge that your transaction is governed by this platform's terms alongside those of your
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chosen e-wallet provider. Our terms cover how account balances are held, how withdrawals are processed, and what happens in cases of suspected fraud or policy breach. We may suspend access or withhold funds pending review if account activity appears inconsistent with stated usage. Transactions initiated through
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OVO or GoPay are recorded against your account at the point of confirmed receipt — not at initiation. DANA transfers follow the same confirmation logic. Any dispute about a transaction should be raised through our support channel within the timeframe noted in the full policy document.
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Amendments to these terms are published on this page. Continued use of the lobby after a posted update constitutes acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT LEGAL

Reach Us About a Policy Question

If you have a question about how these terms affect your account — whether that's a payment dispute via DANA or a question about account eligibility — our support team handles policy contacts directly. Players in Bekasi and across Indonesia can reach us through the channels below. We aim to acknowledge policy-related queries within our standard response window.

ACCOUNT SECURITY

How We Handle Your Data and Account

Holding your account data carefully is not optional for us — it is part of how the platform functions. Here is how we approach the four areas that matter most when you are trusting a platform with your wallet and identity.

Data Retention

We retain your account data for as long as your account remains active and for a period after closure as required by applicable policy. You can request a summary of stored data through support.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to monitor lobby performance. No cookie stores your DANA, OVO, or GoPay credentials — those stay in your e-wallet app.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you notice unauthorised activity, freeze your account from the security settings tab and contact support immediately.

Requesting Changes

To update personal details or request data deletion, submit a verified request via email support. We confirm identity before processing any changes to your registered account profile.

Common Questions About Our Legal Terms

These are the questions we see most often about how our legal framework applies to accounts opened in Indonesia. If your question is not here, reach out through live chat or email.

Access depends on local law and is available only where regulations permit. You are responsible for checking that use of this platform is lawful in your specific location before registering.

DANA, OVO, and GoPay are the e-wallet rails covered in our payment terms. Each transaction is recorded at confirmed receipt and is subject to the terms of both dian4 and your chosen wallet provider.

We retain account records for a defined period after closure in line with our data retention policy. Contact support to request a copy of your stored data or to ask about deletion timelines.

Raise any dispute through live chat or email support, quoting your account ID and transaction reference. Submit your query within the timeframe stated in our full policy document to keep it eligible for review.

Updated terms are posted on this page with the revision date noted. Continuing to access the lobby after an update is posted means you accept the revised terms as they stand.

Email our support team with your account ID and the detail you want corrected. We verify your identity before making any changes — this step protects your account from unauthorised edits.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ InfoSpaceman Mobile Play

Understand the Rules Before You Start

Reach Us About a Policy Question

How We Handle Your Data and Account

Data Retention

Cookie Policy

Account Security

Requesting Changes

Common Questions About Our Legal Terms

01 Can I open an account in Indonesia?

02 Which payment methods are covered under the legal terms?

03 What happens to my account data if I close my account?

04 How do I dispute a payment transaction?

05 How will I know if the legal terms change?

06 How do I request a correction to my account details?

Legal

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